1 : Spoken English
- Communication Cycle
- Barriers to effective 'Communication'
- Basic English Language skills
- Oral communication- Expressions, tone, situations
- Written communication
- The process, elements and types of Communication
- Johari Window
- Public Speaking- overcoming stage fright, drafting the talk, delivering the talk
- Non Verbal -Appearance, posture, Movement, Space
- Assertive Communication
2 : Team Building
- What is a team?
- What exactly is an effective team?
- Why build an effective team?
- Characteristics of an effective team?
- How to be an effective team member?
- How do we form a great team?
- Stages of team formation
- What are the best qualities of a leader?
- What’s your style?
3 : How To Improve Listening Skills
- Difference between Hearing & listening
- Types of Listening
- Barriers to Listening
- Improving our Listening Ability
- Ten commandments of Listening
4 : Presentation Skills
- Introduction
- Key Points to consider in order to give an effective presentation
- Using Audio-Visual Aids
- Non-Verbal Delivery
- Conquering Speech Anxiety
- Key Secrets of Effective Presentation
5 : Motivation
- What is it?
- Why it is important?
- Types of motivation
- What will happen if there is lack of motivation?
- How to be a self motivator?
- How to stay motivated?